Systems Analyst, Cengage
Before joining Cengage, Rich Pagano worked in financial services and healthcare, collaborating across business units to build content management systems that served to improve the associate experience. At Cengage, Rich works with technical product management and software engineering to support new application development (enterprise search, event-driven microservices, digital first publishing). His mindset is well suited to the Agile work environment. He enjoys Italian language and culture, travels to Italy where he resided on several occasions, and writes in his spare time.