Cengage Tech

Artificial Intelligence, Adapting to Student Needs

Education is the foundation that prepares people to pursue advancements in all areas. With increasing classroom size and tight budgets, education systems need to improve productivity and efficiency by leveraging advancements in technology. I think Artificial Intelligence (AI) can bring disruptive innovation in education to all segments: K-12, Higher Ed, and Corporate training.

Before jumping into what kind of innovation is possible, let’s try to understand what is Artificial Intelligence? In fact, it is a broader term used for many things. AI is the term applied when a machine mimics cognitive functions that humans associate with other human minds, such as learning and problem-solving.

You have probably seen sci-fi movies where robots and machines are taking over the world, destroying the human race, or driving it to extinction. Here the machine or robot is not AI, but what is driving them – like the piece of software that mimics the cognitive self-awareness and learning – is referred as AI.

AI can be categorized as three different levels.

Levels of Artificial Intelligence:

In today’s world, we are acting in the categories of “simple” and “strong” AI. If we take one area of focus, such as vehicle automation and combine that technology with AI in food and package delivery, and audio and visual recognition, we can combine these to create a more sophisticated AI.

AI in Education

With regards to AI, very little progress has been made in the education space when compared with other areas. For example, Amazon and  UPS using drones for delivery, Google self-driving cars etc.

Education should focus on making use of technology and building social and emotional intelligence.  Trusted and curated knowledge makes a learner attached to the teacher, which makes richer and fast learning. Also, an environment that provides collaboration with cultural and social interactions is more appropriate for learning.

Education is a domain largely ruled by human-to-human interaction. AI capability of human-like attributes can provide significant uplift for education by filling current and future gaps.

There are mainly three types of players in Education Industry: Content, Platform, and Assessment Providers.

Here are some examples of AI applications in education:

The exciting part of AI is each interaction makes the AI stronger. If you were to apply the above technology to an education platform, the system would continuously learn and adapt to each student interaction. This would make each student interaction on the platform better and better with each use. Additionally, the platform would not only be learning from 1:1 interactions, but crowd sourcing information from every student interaction. Continuously making the platform stronger and stronger.

How can AI help with Education?

What can we do or are doing at Cengage?

Cengage Learning is committed to positive changes in education by creating learning experiences that build confidence and momentum toward the future students want. Incorporating AI into education technology would absolutely be a huge benefit. We can accelerate ideas, learning tools, provide richer insights and analytics and so much more. Not only is AI interesting and fun for developers to create, but the benefit it can provide students and professors has huge potential!